TERMS and CONDITIONS – THE SHORT (and easy to read) SUMMARY!
The full terms and conditions will be sent to you with your booking enquiry, but this is to highlight the key issues:
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To Make a Booking –
Please start by filling in the form - (Bookings Page) This helps us tailor the SlowRide Price for your particular requirements, and we are then able to prepare and send your Personalized Cost Estimate. |
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The person making the booking (the Lead Name) must be 18 years old or over, and must possess the legal capacity and authority to make the booking on behalf of everyone in their group.
Whether you book alone, or as a group, we will deal with the Lead Name in all subsequent correspondence including invoicing and any advices of any changes that may arise. It is the responsibility of the Lead Name to ensure the accuracy of all personal details of the members of your group, and any other information that may be required. |
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For all SlowRides you will need to pay a Non-Refundable Booking Deposit of at least 25% to us at the time of finalizing your booking.
We will then invoice you for the remainder of the cost due - and we will send you a Confirmation Invoice.
A Contract will exist between us from the date that we issue the Confirmation Invoice.
We will then invoice you for the remainder of the cost due - and we will send you a Confirmation Invoice.
A Contract will exist between us from the date that we issue the Confirmation Invoice.
The balance due must be paid in full a minimum of 60 days prior to the SlowRide unless a later final payment date is specifically mentioned in your Personalized Cost Estimate, on your Confirmation Invoice, or on our Website.
All prices we quote are accurate at the date of your enquiry – but we do reserve the right to change any of our prices from time to time as certain costs are beyond our control e.g. fuel. Prices on our website are updated regularly, but the final price for your chosen SlowRide will be quoted in your Personalized Cost Estimate.
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If YOU Change or Cancel your Booking:
The 25% deposit is non refundable.
However we do understand that sometimes “life happens”.
The principals of Force Majeure will be applied to cancellation requests.
However we will always try and accommodate a reasonable request.
Cancellation requests must be made in writing at least 45 days prior to departure.
If you are unable to join your booked SlowRide – you can transfer your booking and your deposit to another SlowRide departing within a year of your original booking date, or you can transfer your booking to another person – please see our full T’s and C’s in this regard.
The 25% deposit is non refundable.
However we do understand that sometimes “life happens”.
The principals of Force Majeure will be applied to cancellation requests.
However we will always try and accommodate a reasonable request.
Cancellation requests must be made in writing at least 45 days prior to departure.
If you are unable to join your booked SlowRide – you can transfer your booking and your deposit to another SlowRide departing within a year of your original booking date, or you can transfer your booking to another person – please see our full T’s and C’s in this regard.
If WE Change or Cancel your Booking:
We reserve the right to change the SlowRide itinerary/tour date as may happen from time to time. For example our planned SlowRide route may be burnt out in a fire, or we may have so much rain in an area that we cannot get our support vehicles through, or there may be some other reason….!
We will advise you in writing if something like this happens.
When a major change happens, you will have the choice of either:
a) accepting the change; or
b) accepting a replacement SlowRide at an equivalent value and itinerary if we can offer you one; or
c) cancelling your SlowRide, in which case you shall receive a full refund of all monies already paid.
We reserve the right to change the SlowRide itinerary/tour date as may happen from time to time. For example our planned SlowRide route may be burnt out in a fire, or we may have so much rain in an area that we cannot get our support vehicles through, or there may be some other reason….!
We will advise you in writing if something like this happens.
When a major change happens, you will have the choice of either:
a) accepting the change; or
b) accepting a replacement SlowRide at an equivalent value and itinerary if we can offer you one; or
c) cancelling your SlowRide, in which case you shall receive a full refund of all monies already paid.
Our Liability and Limitations:
Our obligations, and those of our suppliers providing any service or facility on your SlowRide, are to take reasonable skill and care to arrange for the provision of such services and facilities. Standards of, for example safety, hygiene and quality do vary depending on where we are SlowRiding.
We do not accept liability for any injury, death, loss, damage, accident, delay or inconvenience, howsoever caused during any SlowRide.
We do carry full Public Liability Insurance and Emergency Medivac Insurance.
It is a requirement that all SlowRiders carry their own medical insurance, or are able to provide a suitable guarantee of costs cover as may be needed in case of any medical event/emergency. You are required to carry proof of medical cover with you and to produce it if requested by all SlowRiding employees, associates or suppliers.
It is recommended that all SlowRiders have their own personal all risks insurance cover.
Our obligations, and those of our suppliers providing any service or facility on your SlowRide, are to take reasonable skill and care to arrange for the provision of such services and facilities. Standards of, for example safety, hygiene and quality do vary depending on where we are SlowRiding.
We do not accept liability for any injury, death, loss, damage, accident, delay or inconvenience, howsoever caused during any SlowRide.
We do carry full Public Liability Insurance and Emergency Medivac Insurance.
It is a requirement that all SlowRiders carry their own medical insurance, or are able to provide a suitable guarantee of costs cover as may be needed in case of any medical event/emergency. You are required to carry proof of medical cover with you and to produce it if requested by all SlowRiding employees, associates or suppliers.
It is recommended that all SlowRiders have their own personal all risks insurance cover.
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